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Dr. John Rothchild Office Staff
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The Team




Kristi Serrano - Office Manager

I am the office manager and love working with our team and with our patients. I have been working with patients in the medical and dental field for over 15 years. I was born and raised here in the Durango area where I enjoyed the outdoors and playing competitive sports. I went to college in Kansas where I received an early education and coaching degree. My passion for sports continues as I still enjoy competing in volleyball and softball, and serving as administrator for the youth wrestling and football program in Bayfield. I am happily married with three amazing boys, Dylan, Keaton and Easton. Together we enjoy camping, jeeping in Moab, and playing at the lake.



Heather Klatt - Office Coordinator/CDA

I am the Office Coordinator and a Board Certified Dental Assistant. I have a passion for dentistry and working with my team. I have been in the dental field for over 16 years. I was born and raised in Durango before my journey to College in San Diego CA. I love the outdoors and enjoying mountain biking and volleyball. My family also likes to go boating at Lake Powell and local lakes in our area. I am happily married to Rick Klatt for and have two wonderful children Eric and Cadence.


Tiffany Cugnini - Clinical Assistant

Hi my name is Tiffany. I am a fifth generation here in Durango and have lived here my whole life. I attended Needham Elementary, Miller Middle School, and Graduated from Durango High. I attended collage at Fort Lewis for my first year and then Pueblo Community College. I started in the dental field right out of high school in an orthodontic office.There I received my Orthodontic Technician Certification. I worked in the orthodontic field for 8 years, and have been a dental assistant for 7 years. I have always worked with a holistic dentist and I would not have it any other way.I have been happily married to my husband and high school sweetheart Michael for 16 years. Michael has owned a successful welding business for 15 years. We have a son Keyton (12) who is involved with everything. Keyton plays football, basketball, and baseball. He is in 4-H and raises pigs and cattle, and is on the 4-H livestock judging team. He also has played the upright bass since 2nd grade.I truly love living here in Durango. There has been many changes but the one thing that has not changed is the beauty of it all. I enjoy being on our 80 acre ranch, working the land and the animals. I also enjoy camping and snowmobiling. But what brings me the most joy is my family.


Bandy - Clinical Assistant

Welcome to our dental family!  I have a lifelong passion for holistic living.  Joining Doctor Rothchild’s team has been a true blessing to continue my journey within holistic healthcare!  I grew up in Kansas and Oklahoma where I competed regionally running barrels in rodeos and doing gymnastics.  While I loved everything about my life I felt a higher calling within helping others and became a massage therapist, I have enjoyed my own private practice since 2006.  I moved to Durango in 2012 from Mt. Shasta California to help my father with a new business adventure, taking over the oldest tour company in Durango.  Life in Durango is amazing!  I love the outdoors and my sweet corgi, Gracie.  We spend as much time outdoors as possible doing everything from white water rafting to paddle boarding to riding horses and adventuring the mountains.


Patti - Dental Hygienist

I am the dental hygienist for Dr. Rothchild. I received my Bachelor of Science degree in Dental Hygiene from Carroll College in Helena, Montana. I am originally from Southern California but have lived in the Durango area for the past 18 years. I cannot imagine living anywhere else; I am here to stay and I love it here. I have been practicing dental hygiene for 38 years and I am still very excited and passionate about it. My goals when seeing patients is to provide the most comfortable and relaxing dental experience. I have been told by many patients that I am gentle and very thorough. I look forward to meeting and getting to know each of our patients as well as educating them on achieving their dental goals and overall health goals.

In my free time, my hobbies are horseback riding, golfing, tennis, waterskiing and snow skiing. I am happily married to my husband Tom. We just celebrated 15 years of marriage.

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